Device troubleshooting

Changing microphone & camera devices
Switching Microphones, Speaker or Camera When you join a remote meeting over the internet you may wish to switch the active microphone to an external devic...
Thu, 15 Jul, 2021 at 2:17 PM
Unable to change audio device on a Mac
When accessing a meeting online using a web app through macOS,  the only audio output that will be available is the inbuilt system default microphone. I...
Thu, 24 Dec, 2020 at 2:31 PM
Dialing into a meeting using iPhone
 If you have received dial-in details but they are not working  Do not use the iPhone 3-way call feature – this is not part of our service. You need to...
Thu, 15 Jul, 2021 at 2:25 PM
Join a meeting using a smartphone
If you have received dial-in details but they are not working  Are you trying to dial-in to a toll-free number via a mobile? Some countries toll-free ...
Thu, 15 Jul, 2021 at 2:24 PM