From your email invite click on the 'Joining Options' button or meeting link, which will take  you to the call dashboard. 

On the call dashboard select the Join button as shown below

On the meeting dashboard you will be presented with three joining options, click ‘Online’ to join the meeting via your laptop or computer.

A small red dot will be displayed on the active dashboard browser tab, to highlight when you are connected and where if you click another tab.

To disconnect from the meeting, click on the red phone icon from the options tab at the bottom of the dashboard.

The first time you join using the online feature, you may be asked for permission by your browser to access to your device’s microphone. (This may be displayed at the top of your browser)

Select the blue Request Permission bar and then 'Allow' when prompted by your browser. 

Example below using Chrome.

To switch microphone or camera select the configure devices option via the Cog icon as below. 

For specific browser information on mic permissions please visit our trouble shooting article here 


PLEASE NOTE: Internet explorer & older versions of Edge are currently not supported for VOIP calls and you will need to try an alternative browser to take advantage of this feature. 

If you have any other questions or queries relating to joining a meeting, please contact support 

T: +44 (0) 203 137 8933  E: