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Most frequently asked questions
Where do I find my conference call details?
I’ve arranged a conference call but haven’t received any conference call details?
How many attendees can join my conference calls?
Do I need an internet connection?
How do I add an attendee to the conference call?
What happens if my conference call runs over the scheduled end time?
What if I have two conference calls booked back-to-back?
When I join a conference call, all I hear is hold music?
How do I see who has accepted the conference invitation?
Billing & Invoices
Why are some geographic numbers not included in my plan?
What is a toll-free number and why have I been charged?
How do attendees view my screen?
How do my attendees join my conference call?
My attendee is based in a different country, what dial in number do they use?
My attendee cannot find their invite, where can I find their dial-in details?
Can my attendees join a conference call without me?