If you are having problems getting on to a conference call with your Apple iPhone, take a look at the below solutions:
a. Not able to setup a call?
The best and easiest way to setup a call via your iPhone is to use our Easy Invite feature. Find out how to use Easy Invite to setup a conference call via Apple iPhone.
b. Trouble joining a conference call?
Did you receive dial-in details from the person who arranged the call? If not, you should contact the leader of the call in the first instance. If you have received dial-in details but they are not working, try the following:
i. Do not use the iPhone 3-way call feature – this is not part of our service. You need to dial-in to one of our dedicated phone numbers (as shown here).
ii. Are you trying to dial-in to a toll-free number via a mobile? Some countries toll-free numbers will not work via a mobile. You should use the geographical alternative, found here.
iii. Check our status page for any issues that we may be currently experiencing due to our own system issues or that of a countries third part phone line.