For a step-by-step guide on how to arrange a conference call with Meetupcall, please visit our how it works page.
Haven't received your Meetupcall invitation yet?
When arranging a conference call with our easy invite feature, you should receive an invitation email as soon as you've created the event in your calendar. If you have not received this invitation email, please check the following:
- Check that you added firstname.lastname@example.org as an attendee on the event.
- Check that you have created the event using the same email address that your leader account is registered to.
- If you added a distribution list, expand the list out then update all attendees of the change.
- Check your spam / trash folder, to make sure that the invitation email has not been filtered.
If you have not received your reminder email, you can still get onto the conference call. Simply visit the countries tab to find the telephone number you need to dial and use your shared ID to join the conference.
The meeting time is incorrect on the invitations
If your Meetupcall invitation is displaying the wrong timezone, you can change the timezone setting either by clicking the not my timezone link on the invite email or by going into the settings tab on the conference dashboard.
Shared ID troubleshooting
If you're joining the call as a leader using the shared ID, please input the shared conference ID first, then the leader PIN when prompted.
If you are hearing the following message "sorry, I don't recognise that ID. Please try again." Please ensure you've entered the shared ID correctly. If after trying several times you're still getting the same message then contact the Meetupcall customer support team.